- Who is responsible for your information
- What I collect, why, and on what basis
- Who I share it with
- How long I keep it
- Your rights
- How to complain
- The Mac app and the meter
Who is responsible for your information
I’m Blipsy, a sole trader, and I’m responsible for the information described here. Data protection law calls this being the “controller”.
What I collect, why, and on what basis
The law only lets me use your information if I have a reason it recognises, called a lawful basis. Each one is named below.
When you order
Stripe’s checkout collects your name, email address, billing address and delivery address, and passes them to me. I also have a record of what you ordered, when, how much you paid, and whether the payment went through. Stripe handles your card details; I never see your full card number.
I use this to take your payment, post your meter, email you about your order, and deal with any cancellation, refund or fault. If you cancel, return a meter or tell me about a fault, I keep a record of that too.
Lawful basis: contract. I need this information to do what you’ve asked me to do. You have to give it to order, because without it I can’t take payment or send you a meter.
Records the law makes me keep
I keep records of each sale and refund for my tax return.
Lawful basis: legal obligation. Tax law requires me to keep them.
When you email or write to me
I have your email address or postal address, your name, and whatever you write.
I use it to reply to you. If you’re writing about an order, the lawful basis is contract. Otherwise it’s legitimate interests: I have a legitimate interest in answering people who contact me. If you’re complaining about how I handle your information, the law requires me to deal with it, so the basis is legal obligation.
When you visit this website
The website sets no cookies, uses no analytics, and loads nothing from other companies. Its fonts come from the site itself.
Cloudflare, which hosts the site, processes your IP address and the details of each request, such as the page asked for, the time and your browser. It needs them to send you the pages and the app download, and to protect the site from attacks.
Lawful basis: legitimate interests. I have a legitimate interest in running a website that works and is secure.
Marketing
I don’t send marketing emails. I only email you about your order, or in reply to you.
Automated decisions
I don’t make automated decisions about you. Stripe checks payments for fraud automatically, and may decline one as a result.
Who I share it with
I don’t sell your information. I share it only with these companies, and only what each needs:
- Stripe takes your payment. Stripe also uses some of your details for its own purposes, such as preventing fraud and meeting its legal duties. For those, Stripe is responsible for your information itself, under the Stripe privacy policy.
- Royal Mail gets your name and delivery address, to deliver your meter. It also gets your email address, so it can send you tracking updates. See the Royal Mail privacy notice.
- Cloudflare hosts this website, as described above. See the Cloudflare privacy policy.
- Google provides my email, Gmail. The emails between us, including your order confirmation, are stored there. See the Google privacy policy.
I also give information to HM Revenue & Customs, or anyone else, if the law requires me to.
Stripe, Cloudflare and Google may process your information in the United States. Each is certified under the UK–US data bridge, which UK law approves for sending information to the United States.
How long I keep it
- Orders, sales and refund records: until 5 years after the 31 January tax-return deadline for the tax year you ordered in. For an order placed in October 2026, that’s until 31 January 2033. Then I delete them.
- Emails between us: as long as the order records.
- Records of faults and complaints about the meter: 10 years, because product safety law requires it.
- Cloudflare’s records of visits to this site: for as long as Cloudflare’s own privacy policy sets. I don’t keep a copy.
Your rights
You have the right to:
- get a copy of the information I hold about you;
- have it corrected if it’s wrong;
- have it deleted, unless the law makes me keep it;
- ask me to stop using it, or to limit how I use it, while a problem is sorted out;
- object to my using it where my lawful basis is legitimate interests;
- get the information you gave me in a form you can take elsewhere.
To use any of these, email me. You don’t need to use any special words or a form. It’s free, and I’ll respond within one month.
How to complain
If you’re unhappy with how I’ve handled your information, tell me first. Email me with “Data protection complaint” in the subject. I’ll acknowledge your complaint within 30 days, and then tell you what I’ve done about it.
If you’re still unhappy, you can complain to the Information Commission, the UK’s data protection regulator. It takes over from the Information Commissioner’s Office on 30 September 2026, and is still known as the ICO. You can complain to it at ico.org.uk/make-a-complaint.
The Mac app and the meter
The Blipsy Meter app runs on your Mac. It reads the usage logs that Claude Code and Codex write to your Mac, adds them up, and sends the totals to your meter over the USB cable. It keeps its settings on your Mac.
The app makes no network requests, needs no account, and has no analytics or crash reporting. None of your information reaches me through the app, so I hold nothing about you from it.
If you turn on “Use Claude Code’s real limits” in the app’s settings, the app adds a small script to Claude Code’s settings. Claude Code gives that script the details of each session, including how much of your limits you’ve used, and the script saves them in the app’s folder on your Mac. They stay on your Mac, and the app deletes them after 7 days.
The meter keeps only its own settings, such as which screen it was showing.
Downloading the app from this website is an ordinary visit to the site, handled by Cloudflare as described above.